UK Delivery Available | Orders Are Processed Within 1–3 Working Days
UK Delivery Available | Orders Are Processed Within 1–3 Working Days
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Privacy Policy

 

This Privacy Policy applies to Toraliven (hereinafter referred to as “we” or “us”) online store and explains how information related to you is handled when you access and use this website, as well as the rights available to you.

1. Scope of Application

This Privacy Policy applies to all online activities conducted through our website, including browsing products, placing orders, making payments, arranging delivery, and communicating with customer support. Our services are provided online only and do not involve any offline transactions.

2. Information Collection Methods (Cookies)

To ensure proper website functionality and improve user experience, we may use Cookies and similar technologies when you visit our website. These technologies are used to store basic settings, maintain session status, and help us understand overall website usage. Cookies are not used on their own to directly identify you.

3. Use of Information and Sharing

Information collected is used only where necessary and primarily for the following purposes:

  • Processing orders and providing purchased services;

  • Responding to inquiries and service-related requests;

  • Improving website content and user experience;

  • Communicating with you where you have given clear consent.

Except for the purposes stated above, we do not share your information unnecessarily.

4. Data Storage and Cookies Consent

We retain information only for as long as reasonably required to fulfill the purposes described in this policy and apply appropriate measures to protect it.
Regarding Cookies, you will be informed of their use when you first visit the website. You may manage or withdraw consent through your browser settings. Please note that restricting Cookies may affect certain website functions.

5. Your Rights

Where applicable, you have the right to:

  • Access information relating to you that we hold;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of information where conditions are met;

  • Withdraw consent at any time, without affecting processing carried out before the withdrawal.

6. Legal Basis for Data Processing

We process information in accordance with the principles of the GDPR policy and rely on the following legal bases:

  • Performance of a contract: to process orders and provide purchased services;

  • Explicit consent: for newsletter subscriptions and related communications where you have chosen to receive them;

  • Compliance with obligations: for tax, accounting, and regulatory purposes;

  • Legitimate interests: to improve user experience and help prevent fraudulent activity, provided such interests do not override your rights.

7. Contact Information

If you have any questions about this Privacy Policy or how information is handled, please contact us using the details below:

Address: 11595 CANDYTUFT CIR, FOUNTAIN VLY, CA 92708, United States
Telephone: +1 (213) 663-8856
Email address: team@toraliven.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)