UK Delivery Available | Orders Are Processed Within 1–3 Working Days
UK Delivery Available | Orders Are Processed Within 1–3 Working Days
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GDPR Policy

 

This GDPR Compliance Statement applies to the Toraliven (hereinafter referred to as “we” or “us”) online store and explains how we adhere to the core requirements of the GDPR and safeguard your rights when processing information related to you.

1. Scope of Application

When you visit our website, browse products, place orders, make payments, or communicate with us for service purposes, the related information processing activities fall within the scope of GDPR. Our website provides online shopping services only and does not involve offline activities.

2. Principles of Data Processing

When handling information, we follow these fundamental principles:

  • Processing information for clear and defined purposes;

  • Ensuring the scope of processing is relevant and proportionate;

  • Using information only where necessary to support website operations and services;

  • Applying appropriate measures to protect information from unauthorized access.

3. Cookies and User Awareness

Cookies are used on our website to support core functionality and improve the overall user experience.
You are informed about the use of Cookies when you first visit the website and may manage or withdraw consent through your browser settings. Please note that restricting Cookies may affect certain website features.

4. Legal Basis for Data Processing

Information is processed in accordance with the principles of the GDPR policy, based on the following legal grounds:

  • Performance of a contract: to process orders, confirm payments, and provide purchased services;

  • Explicit consent: where you have chosen to receive newsletters or related communications;

  • Compliance with obligations: for tax, accounting, and regulatory purposes;

  • Legitimate interests: to improve website usability and help prevent fraudulent activity, provided such interests do not override your rights.

5. Your Rights Under GDPR

Where applicable, you have the right to:

  • Be informed about whether information relating to you is being processed;

  • Request correction of inaccurate information;

  • Request deletion of information where conditions are met;

  • Withdraw consent at any time, without affecting processing carried out before the withdrawal.

6. Data Retention and Access Control

Information is retained only for as long as reasonably necessary to fulfill its intended purpose.
Access to such information is restricted through internal controls to reduce the risk of unauthorized use.

7. Contact Information

If you have any questions about this GDPR Compliance Statement or how information is handled, please contact us:

Address: 11595 CANDYTUFT CIR, FOUNTAIN VLY, CA 92708, United States
Telephone: +1 (213) 663-8856
Email address: team@toraliven.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)